Problem Statement Student Retention

Problem Statement:

Universities must provide a unified platform that connects freshman students to the resources intended to provide a successful college experience.


Problem Characteristics:

  • Freshmen students do not feel connected to the university social life
  • Resource information is spammed via diverse communication channels without regard to individual student interest or need
  • Diverse communication channels are problematic
  • Information that does reach students may be overlooked due to "information overload"
  • Students have limited ability to have information tailored to their interests or needs

Current Process:

Students receive information through multiple channels; emails, flyers, announcements, word-of-mouth, etc. Due to the amount of information presented through these diverse channels, students may miss out on information on resources that are applicable to their interests and needs.

Current Process Model