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Problem Statement
Many high volume restaurants during peak periods can experience a significant increase in innacurate orders. This is due to the arrival of so many guests at one time and the rush that is placed on each server to efficiently handle each order. Statistics show that restaurants can lose up to 14% of their clientel due to innacurate orders. This leads to lost revenue and lost profits.
Objective
We will develop a system to allow customers to place their food order online and provide them with feedback as to the calorie and fat count of the meal, a generic image of the meal, and a list of side dishes and main course ingredients, and cost information. This allows the customer to be more informed about their order than if they selected from a pictureless menu. This works to decrease order errors which will improve customer satisfaction.
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