Support

Thomas J. Kennedy

Contents:

1 Minimum Technology Requirements

Please review the University’s Technology Guidelines. The System Recommendations are woefully incomplete:

If you have any questions about the suitability of your own setup be sure to contact me during the first week of class.

ODU’s Information Technology Services (ITS) describes a smattering of suggested Safe Computing Practices to protect your data and privacy. Admittedly… a few of the recomendations come across as pedantic to a Computer Science major.

You will want to make note of the following links:

Canvas, Zoom, Email, and Office 365 are tools that you will need at some point during your education.

2 ITS Technical Support

Canvas provides support resources under the Help button in the Global Navigation Menu. The button takes the form of a question mark within a circle. It is usually located on the far left side of your browser window.

You can also contact the Information Technology Services (ITS) Help Desk through:

3 Canvas Technical Support

As a student, you have access to Canvas support services:

4 Academic Support Services

ODU provides an overwhelming number of resources… especially at first glance. However, these resources can be extremely useful. At the very least… take a look at tutoring services and the Computer Science Undergraduate Resource Center (CSURC).