Asking Questions

Steven J. Zeil

Old Dominion University, Dept. of Computer Science

Table of Contents

1. Where/How do I ask?
2. Asking Good Questions
2.1. Identification
2.2. You have to give information to get information.
3. Appendix: Copying and Pasting from telnet/ssh/xterm Sessions

Got a question? Good! I like questions - I really do. In fact, the whole reason for introducing so much automation into the design of this course is so that I can spend a greater portion of my time giving individual attention to students' questions, while letting the automation take care of the 90% of the course matters that are routine.

A question is the beginning of a dialogue. A well-prepared question will get you an informative answer quickly. A poorly-prepared one may get you irrelevant answers or may require several rounds of back-and-forth dialog, delaying your eventual answer by many hours or even days. So it's in your own self-interest to ask your question in a way that gets you the answer you need as quickly as possible.


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