2. Common Navigation Buttons

At the bottom of nearly every page you will find these buttons:

home This takes you back to the Topics page.
forum

This opens up a window from which you can open new discussions in the Forum with your entire class or restricted to the instructor and TAs of the course. The email will already contain the name of the course and the location of the page on which you clicked that button.

This is the preferred way for you to ask questions or comment on the course materials. You are strongly encouraged to use this rather than to simply fire up your email program and write directly to the instructor. If you have a question about an assignment, use the button at the bottom of the assignment page. If you have a question about some code appearing on a page of lecture notes, use the button at that bottom of the page containing that code, and so on.

After all, you want me to respond quickly and accurately to your message. Experience has shown that students tend, however, to omit important context info (such as what course they are in, which assignment they are working on, etc.). An instructor may be teaching several different courses in a semester. If some of these are web-courses, the instructor may have students progressing through the course at different rates, So if you send the instructor a message that omits this kind of context information, one of two things is likely to happen:

  • The instructor may reply to your email asking, "What course are you in, and what assignment or lecture are you talking about?" This tends to annoy students because they know that this delays their getting "real" answer by a significant amount of time.

  • The instructor may set your email aside in favor of answering messages from other students who provided the required information, intending to come back to it later when he/she has time to look up your email address to get your name, look you up in the course rosters to see what course you are in, then search through the course web pages for some particular phrase mentioned in your question. (Maybe that sounds to you like that's not a big deal, 5 to 10 minutes of time at the most. But if your instructor is getting dozens of similar messages a day, that quickly adds up to hours of wasted time.)

    Of course, now that your message has been set aside, there's a much better chance that something pressing will come up before the instructor gets a chance to come back to you. So it will wait until the next time the instructor sits down to answer questions...Before you know it days have passed.

So it's really in your own best interest to streamline the communication process as much as possible. And, while we're on the subject, you might want to think about how to phrase your question or comment to get the quickest and most accurate response.


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